36 articles Banktivity 6 Page 3 / 4

How do I move from Quicken Windows to Banktivity for Mac?

To migrate your data from Quicken to Banktivity, you’ll first need to export ALL of your accounts accounts to a Single QIF file. The following instructions from Intuit’s website should help you with that export: Please note that it is important to unhide all accounts and to properly prepare your accounts and categories in Quicken first. …

Where can I find details regarding the latest Banktivity update?

You can use the following links to view the version history for any of our Banktivity apps. The version history will include all requests implemented and bugs fixed in each version. Banktivity 5 for Mac Version History Banktivity for iPad Version History Banktivity for iPhone Version History Banktivity Investor Version History

I can’t set up an account to use Direct Access

This article is to help resolve issues when you are trying to set up a Direct Access connection for the first time, but it is failing. If your account used to connect using Direct Access, but isn’t any more, please see this article. If you are entering in your correct credentials and security questions, but…

How do I fix a Direct Access account that is no longer updating?

This support article will discuss how to troubleshoot and resolve existing Direct Access connections. Please note, this article is only for Direct Access connections, it is not for Direct Connect (OFX) connections. Confirm the account that is no longer updating is using Direct Access. To do this click the little cloud icon next to the account and verify…

Why do we have to pay for Direct Access?

To develop Direct Access, we partnered with an established provider of bank connectivity to create a proprietary service specifically for Banktivity and IGG. This entails a substantial investment of IGG’s resources. Direct Access pricing is set at a level we feel is reasonable for the service provided, and to us, is a better way of doing…

How much does Direct Access cost?

You can pay-as-you-go on a monthly basis for just $6.99 US. If you expect to use the service for a longer term, it’s more economical to pay quarterly ($14.99 US), or annually ($49.99 US) – that’s as little as 12 cents a day. For apps purchased via Apple’s App Stores, payments are made via In-App…

Will Direct Access on multiple devices require separate accounts or charges?

No. You’ll only need one Direct Access subscription to allow you to download data to your iPad, iPhone, and Mac. You may sync that data between devices as well. In addition, you can set up separate financial books on your iPad or iPhone, some of which might use Direct Access and others which can be…

Is Direct Access secure?

Security and privacy were our paramount concerns in the development of Direct Access. We built both the service and its business model around those priorities. Your finances are no one else’s business. Direct Access is ad-free. There are no third-party services offered to users. Your data is never accessed, aggregated or analyzed in any way that…