Tagged: Sync

Banktivity crashes when opening and updating/syncing.

Posted on by John Sawyer

If Banktivity is crashing when opening during the update/sync process you may need to delete your existing sync settings and set up syncing again. You should be able to open folder where your Banktivity Document (data) file is saved (Documents folder is the default save location). Press and Hold the Option key only as you…

Why are legacy sync options (WiFi and WebDAV) being discontinued?

Posted on by John Sawyer

Warning: Wi-Fi sync will not work with iOS 9 – we would recommend not upgrading to iOS 9 if you prefer to continue to use Wi-Fi sync. We have a lot of customers, and a few of them (<1%) have asked why we won’t continue to offer our older wi-fi sync alongside our new Cloud…

I am having sync issues. What are common causes?

Posted on by John Sawyer

Here are a few of the most common sync issues and solutions you can try if and when experiencing problems while attempting to sync. Cable connected between WiFi router and Mac: If there are any cables connected between the Mac and WiFi router this can cause sync issues. In this case we recommend disconnecting any cables between your Mac…

I’m trying to set up sync with iBank 5, but can’t find File> Set Up Device for Syncing?

Posted on by John Sawyer

With setting up sync between iBank Mobile and iBank 5 you need to go to View> Show Sync Settings (not File> Set Up Device for Syncing). You can also scroll to the bottom of the column on the left side of the iBank 5 window and click on “Sync Settings” from the bottom of the column…