For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
120
List of Banks Experiencing Direct Access Connection issues:
1NSURLErrorDomain error – 1011
2American Express no longer supports Direct Connect/OFX
1Bank of the West has been acquired by BMO
103How do I import my older Banktivity data (versions 5, 6, or 7) into Banktivity 9?
1Direct Access for US Bank
9Direct Access is available for USAA
1Saving error when updating to Banktivity 9
1How do I reset my Banktivity ID password in Banktivity 8 or 9?
0Rabobank
Banktivity 7
13
Why have my Bank of America accounts stopped updating via legacy direct access?
15Direct Download OFX no longer supported for Bank of America
7OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Can I still get Banktivity 7 or another older version?
0Direct Access for Merrill Lynch Offline
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
8Storing Documents on OneDrive
Banktivity for iPhone
120
List of Banks Experiencing Direct Access Connection issues:
1Direct Access with Chase UK on iOS
36Why am I seeing ‘This account is no longer reachable by direct access’?
15Why does my account say it’s closed when it’s not?
13Why have my Bank of America accounts stopped updating via legacy direct access?
0PenFed CU no longer supports Direct Access
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
2Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
Banktivity for iPad
120
List of Banks Experiencing Direct Access Connection issues:
1Direct Access with Chase UK on iOS
36Why am I seeing ‘This account is no longer reachable by direct access’?
15Why does my account say it’s closed when it’s not?
13Why have my Bank of America accounts stopped updating via legacy direct access?
0PenFed CU no longer supports Direct Access
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
2Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
Banktivity 6
13
Why have my Bank of America accounts stopped updating via legacy direct access?
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Can I still get Banktivity 7 or another older version?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
65Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
1Error saying the app can’t be opened because Apple cannot check it for malicious software.
45Issues with multiple prompts for MFA/2FA codes when accounts update
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
Banktivity 5
13