Support Articles

120

List of Banks Experiencing Direct Access Connection issues:

1

NSURLErrorDomain error – 1011

2

American Express no longer supports Direct Connect/OFX

1

Bank of the West has been acquired by BMO

103

How do I import my older Banktivity data (versions 5, 6, or 7) into Banktivity 9?

1

Direct Access for US Bank

9

Direct Access is available for USAA

1

Saving error when updating to Banktivity 9

1

How do I reset my Banktivity ID password in Banktivity 8 or 9?

0

Rabobank

13

Why have my Bank of America accounts stopped updating via legacy direct access?

15

Direct Download OFX no longer supported for Bank of America

7

OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

0

Direct Access for Merrill Lynch Offline

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

8

Storing Documents on OneDrive

120

List of Banks Experiencing Direct Access Connection issues:

1

Direct Access with Chase UK on iOS

36

Why am I seeing ‘This account is no longer reachable by direct access’?

15

Why does my account say it’s closed when it’s not?

13

Why have my Bank of America accounts stopped updating via legacy direct access?

0

PenFed CU no longer supports Direct Access

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

2

Why am I getting Cloud Sync error 1033 and how do I fix it?

8

ANZ is offline for Direct Access

120

List of Banks Experiencing Direct Access Connection issues:

1

Direct Access with Chase UK on iOS

36

Why am I seeing ‘This account is no longer reachable by direct access’?

15

Why does my account say it’s closed when it’s not?

13

Why have my Bank of America accounts stopped updating via legacy direct access?

0

PenFed CU no longer supports Direct Access

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

2

Why am I getting Cloud Sync error 1033 and how do I fix it?

8

ANZ is offline for Direct Access

13

Why have my Bank of America accounts stopped updating via legacy direct access?

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

65

Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.

1

Error saying the app can’t be opened because Apple cannot check it for malicious software.

45

Issues with multiple prompts for MFA/2FA codes when accounts update

5

Supported currencies and directions for manually updating exchange rates for unsupported currencies

13

Why have my Bank of America accounts stopped updating via legacy direct access?

4

Direct Access is offline for Macquarie Bank

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

50

How to move your existing Direct Access time to the new Banktivity

1

Error saying the app can’t be opened because Apple cannot check it for malicious software.

45

Issues with multiple prompts for MFA/2FA codes when accounts update