For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
91
List of Banks Experiencing Direct Access Connection issues:
0Navy Federal Credit Union
5Direct Access for US Bank
19Direct Access is offline for Vanguard
3Direct Access for Citibank
19Why am I seeing ‘This account is no longer reachable by direct access’?
0Morgan Stanley acquired E*Trade
0Direct Access changes for TD Ameritrade beginning 2/20/23
1How to disable and re-enable Direct Access for a bank
5Why does my account say it’s closed when it’s not?
Banktivity 7
12
Why have my Bank of America accounts stopped updating via legacy direct access?
14Direct Download OFX no longer supported for Bank of America
7OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Can I still get Banktivity 7 or another older version?
0Direct Access for Merrill Lynch Offline
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
1Direct Access offline for American Express
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
Banktivity for iPhone
Banktivity for iPhone
91
List of Banks Experiencing Direct Access Connection issues:
19Why am I seeing ‘This account is no longer reachable by direct access’?
5Why does my account say it’s closed when it’s not?
0Direct Access, Cloud Sync, Security Quote Downloads & Exchange Rates Offline
12Why have my Bank of America accounts stopped updating via legacy direct access?
0PenFed CU no longer supports Direct Access
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
2Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
Banktivity for iPad
Banktivity for iPad
91
List of Banks Experiencing Direct Access Connection issues:
19Why am I seeing ‘This account is no longer reachable by direct access’?
5Why does my account say it’s closed when it’s not?
0Direct Access, Cloud Sync, Security Quote Downloads & Exchange Rates Offline
12Why have my Bank of America accounts stopped updating via legacy direct access?
0PenFed CU no longer supports Direct Access
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
2Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
Banktivity 6
12
Why have my Bank of America accounts stopped updating via legacy direct access?
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Can I still get Banktivity 7 or another older version?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
64Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
1Error saying the app can’t be opened because Apple cannot check it for malicious software.
45Issues with multiple prompts for MFA/2FA codes when accounts update
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
Banktivity 5
Banktivity 5
12