For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
4
Direct Download OFX no longer supported for Bank of America
0Invalid/Incorrect Credentials for Salt Edge Account
0PenFed CU no longer supports Direct Access
5Direct Access is offline for TD Bank
7OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022
72Direct Access failing for USAA
3Why can’t I import my QMTF file from Quicken Mac?
56List of Banks Experiencing Direct Access Connection issues:
1Bank of Montreal
4USAA and Direct Access
Banktivity 7
4
Direct Download OFX no longer supported for Bank of America
7OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022
56List of Banks Experiencing Direct Access Connection issues:
21Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
3Can I still get Banktivity 7 or another older version?
0Direct Access for Merrill Lynch Offline
5Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
1Direct Access offline for American Express
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
Banktivity for iPhone
Banktivity for iPhone
0
PenFed CU no longer supports Direct Access
72Direct Access failing for USAA
56List of Banks Experiencing Direct Access Connection issues:
21Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
5Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
1Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
7Direct Access is offline for RBC Royal Bank Canada
7Fifth Third Bank is currently offline for Direct Access
9(Fixed) Wells Fargo – duplicates are importing with Direct Access
Banktivity for iPad
Banktivity for iPad
0
PenFed CU no longer supports Direct Access
72Direct Access failing for USAA
56List of Banks Experiencing Direct Access Connection issues:
21Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
5Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
1Why am I getting Cloud Sync error 1033 and how do I fix it?
8ANZ is offline for Direct Access
7Direct Access is offline for RBC Royal Bank Canada
7Fifth Third Bank is currently offline for Direct Access
9(Fixed) Wells Fargo – duplicates are importing with Direct Access
Banktivity 6
56
List of Banks Experiencing Direct Access Connection issues:
21Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
3Can I still get Banktivity 7 or another older version?
5Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
64Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
1Error saying the app can’t be opened because Apple cannot check it for malicious software.
44Issues with multiple prompts for MFA/2FA codes when accounts update
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
Banktivity 5
Banktivity 5
2