Support Articles

102

List of Banks Experiencing Direct Access Connection issues:

0

Rabobank

2

Navy Federal Credit Union

10

Direct Access for US Bank

19

Direct Access is offline for Vanguard

5

Direct Access for Citibank

32

Why am I seeing ‘This account is no longer reachable by direct access’?

2

Morgan Stanley acquired E*Trade

0

Direct Access changes for TD Ameritrade beginning 2/20/23

1

How to disable and re-enable Direct Access for a bank

13

Why have my Bank of America accounts stopped updating via legacy direct access?

15

Direct Download OFX no longer supported for Bank of America

7

OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

0

Direct Access for Merrill Lynch Offline

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

1

Direct Access offline for American Express

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

102

List of Banks Experiencing Direct Access Connection issues:

32

Why am I seeing ‘This account is no longer reachable by direct access’?

8

Why does my account say it’s closed when it’s not?

0

Direct Access, Cloud Sync, Security Quote Downloads & Exchange Rates Offline

13

Why have my Bank of America accounts stopped updating via legacy direct access?

0

PenFed CU no longer supports Direct Access

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

2

Why am I getting Cloud Sync error 1033 and how do I fix it?

8

ANZ is offline for Direct Access

102

List of Banks Experiencing Direct Access Connection issues:

32

Why am I seeing ‘This account is no longer reachable by direct access’?

8

Why does my account say it’s closed when it’s not?

0

Direct Access, Cloud Sync, Security Quote Downloads & Exchange Rates Offline

13

Why have my Bank of America accounts stopped updating via legacy direct access?

0

PenFed CU no longer supports Direct Access

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

2

Why am I getting Cloud Sync error 1033 and how do I fix it?

8

ANZ is offline for Direct Access

13

Why have my Bank of America accounts stopped updating via legacy direct access?

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

64

Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.

1

Error saying the app can’t be opened because Apple cannot check it for malicious software.

45

Issues with multiple prompts for MFA/2FA codes when accounts update

5

Supported currencies and directions for manually updating exchange rates for unsupported currencies

13

Why have my Bank of America accounts stopped updating via legacy direct access?

3

Direct Access is offline for Macquarie Bank

23

Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?

4

Can I still get Banktivity 7 or another older version?

10

Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.

5

Why have my Capital One accounts stopped working?

10

Direct Access v1 Subscription Time No Longer for Sale

49

How to move your existing Direct Access time to the new Banktivity

1

Error saying the app can’t be opened because Apple cannot check it for malicious software.

45

Issues with multiple prompts for MFA/2FA codes when accounts update