For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
1
Wells Fargo is offline for Direct Access
12Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
26Discover Card offline for Direct Access
2Envelope Budget Target Amount
3PNC and Direct Access
1Does Banktivity store my data in the cloud?
3Where are Banktivity documents stored?
1Does Banktivity cost money?
1Can I install the new Banktivity on more than one computer?
0Is Banktivity easy to use?
Banktivity 7
12
Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
26Discover Card offline for Direct Access
2Can I still get Banktivity 7 or another older version?
16Synchrony refresh issues with Direct Access
4Currency Exchange Rates & Security Quote Downloads Offline
0Direct Access for Merrill Lynch Offline
3Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
1Direct Access offline for American Express
4Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
Banktivity for iPhone
12
Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Currency Exchange Rates & Security Quote Downloads Offline
2Citibank temporarily offline for Direct Access
3Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
0Why am I getting Cloud Sync error 1033 and how do I fix it?
7ANZ is offline for Direct Access
50USAA and Direct Access
5Direct Access is offline for RBC Royal Bank Canada
7Fifth Third Bank is currently offline for Direct Access
9(Fixed) Wells Fargo – duplicates are importing with Direct Access
Banktivity for iPad
12
Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
4Currency Exchange Rates & Security Quote Downloads Offline
2Citibank temporarily offline for Direct Access
3Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
0Why am I getting Cloud Sync error 1033 and how do I fix it?
7ANZ is offline for Direct Access
50USAA and Direct Access
5Direct Access is offline for RBC Royal Bank Canada
7Fifth Third Bank is currently offline for Direct Access
9(Fixed) Wells Fargo – duplicates are importing with Direct Access
Banktivity 6
12
Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
2Can I still get Banktivity 7 or another older version?
3Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
4Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
64Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
1Error saying the app can’t be opened because Apple cannot check it for malicious software.
44Issues with multiple prompts for MFA/2FA codes when accounts update
3Supported currencies and directions for manually updating exchange rates for unsupported currencies
2403 Forbidden Error
Banktivity 5
12