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The following banks are currently experiencing connection issues. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection. This list is updated twice daily. As of 06/07/23: Bank name % of affected users 28 Degrees MasterCard (Australia) 27% 1880 Bank 75%-100% Aberdeen Proving Ground…
As of April 20th, 2023. Our aggregator, Salt Edge, is seeing a significant number of errors end-users are facing with their Rabobank connections. As a result, Salt Edge is making some changes that will resolve the errors. The changes will require users to reconnect their connections to Rabobank. Users will need to disable andy Direct Access…
4/17/23: We are seeing some intermittent issues with account refreshes. We are working with Yodlee to resolve the problems as quickly as possible. 03/28/23: NFCU has implemented Open Banking. This will require you to disable and re-enable Direct Access. Instructions are listed below. Disable online access (if already connected): Double-Click on the account name for…
3/23/23: The team at Yodlee and US Bank are working on an issue whereby some customers are unable to refresh their accounts. We will post updates here as they become available. We are sorry for the inconvenience we know this is causing.
3/31/23: The Direct Access issue with Vanguard has been resolved. Accounts should be refreshing fine. 3/21/23: Our aggregator (Yodlee) is working with Vanguard to bring Direct Access back online. The service disruption is on Vanguard’s end. Yodlee has been informed that the current ETA is 3/24/23, but please check here for updates.
3/13/23: Our aggregator (Yodlee) is seeing high refresh failure rates for Citibank. They are working on high priority to get the issue resolved. Our apologies for the inconvenience we know this is causing.
If you are seeing the message ‘This account is no longer reachable by direct access,’ that means the account was connecting via legacy direct access which was officially shut down on March 6, 2023. To resume automatic downloads for the account (you must be running the current version of Banktivity 8, 8.8.2), you have two…
Following the purchase of E*TRADE by Morgan Stanley, Yodlee has been notified that all E*TRADE account numbers would change from 8 digits to 9 digits. Phase 1 of this change would be carried out by Morgan Stanley between March 10 and March 12, 2023. Following this change, users might see a “this account looks to…
We have been notified that Schwab has acquired TD Ameritrade. As such, Direct Access support for TD Bank Ameritrade will begin transitioning to Schwab on 2/20/23. This will require disabling Direct Access for all TD Ameritrade accounts and re-enabling them using the Schwab listing in Banktivity. Directions on how to do this are listed below.…
Directions for disabling and re-enabling Direct Access (on Mac): Step 1: Double-click on the account in the sidebar In the popup window that appears click on the “Check Status” button In the Account Connection Status window click on the “Take Offline button” Repeat this for all accounts you want to take offline Step 2: Go…
April 5, 2023 | 60 Comments
We’re thrilled to announce that the public beta for Banktivity 9 is now available, and it comes packed with exciting new features...
April 5, 2023, 07:10 PM
Just announced on our blog that Banktivity 9 public BETA is available for those interested in helping test: https://t.co/0cMIrUJ8b2
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