72 articles New Banktivity for Mac

Ally Bank issues

We are currently experiencing issues with data quality issues with Ally Bank through both aggregators (Yodlee & Plaid) that results in transactions downloading to the incorrect accounts. Yodlee and Plaid are working to correct this as quickly as possible. In the meantime you should be able to use Manual/Web Downloads to update your account(s) in…

List of Banks Experiencing Direct Access Connection issues:

The following banks are currently experiencing connection issues via Yodlee. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection. This list is updated throughout the day, Monday through Friday. As of 07/26/24: Bank name 1880 Bank Aegis Capital Corp Aldermore Savings (UK) Alexander…

How do I fix the ‘untrusted certificate’ error when logging into my bank’s website through Banktivity?

To get around this error you will need to hold Shift when you open the software. This will prevent the page from loading right away and you can click on an account. The certificate issue itself will need to be reported to the bank so that they can update the certificate that is failing. In…

Which stock exchanges are supported for security price downloads?

Here is a list of the stock exchanges (and their symbol suffixes) that are supported in the latest version of Banktivity: NOTE: (using London as the example) The format should be LLOY.LSE or LLOY-LSE. Using LLOY-L or LLOY.LN will not automatically update properly. .AT Athens Stock Exchange .SA Sao Paulo Exchange .VN Vietnam Stocks .NEO…

Can I duplicate or copy my Banktivity document

Yes, duplicating a Banktivity file is acceptable. However, be advised that you need to turn off Cloud Sync in the copy if you don’t want the changes to affect the original document. Here’s how to turn off Cloud Sync on your duplicated Banktivity document: Go to File > Subscription > Sync Settings and choose “Turn…

How to disable and re-enable Direct Access for a bank

Directions for disabling and re-enabling Direct Access (on Mac): For accounts connected via Yodlee: To disconnect the account:– Double-click on the account– In the popup window that appears click on the Check Status button– In the Account Connection Status window click on the Options button– In the popup window that appears click the Disconnect button…

Direct Access is offline

12/18/23 UPDATE: As of 1:00 pm EST, Direct Access connectivity via Yodlee has been restoredDecember 18, 20239:14 AM EST The Direct Access server is currently having issues refreshing and linking accounts. We are investigating and working to restore functionality as soon as possible. Thank you for your patience.