Kristen Barth has written 31 articles

Ally Bank issues

We are currently experiencing issues with data quality issues with Ally Bank through both aggregators (Yodlee & Plaid) that results in transactions downloading to the incorrect accounts. Yodlee and Plaid are working to correct this as quickly as possible. In the meantime you should be able to use Manual/Web Downloads to update your account(s) in…

List of Banks Experiencing Direct Access Connection issues:

The following banks are currently experiencing connection issues via Yodlee. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection. This list is updated throughout the day, Monday through Friday. As of 07/26/24: Bank name 1880 Bank Aegis Capital Corp Aldermore Savings (UK) Alexander…

How do I fix the ‘untrusted certificate’ error when logging into my bank’s website through Banktivity?

To get around this error you will need to hold Shift when you open the software. This will prevent the page from loading right away and you can click on an account. The certificate issue itself will need to be reported to the bank so that they can update the certificate that is failing. In…

Direct Access is offline

12/18/23 UPDATE: As of 1:00 pm EST, Direct Access connectivity via Yodlee has been restoredDecember 18, 20239:14 AM EST The Direct Access server is currently having issues refreshing and linking accounts. We are investigating and working to restore functionality as soon as possible. Thank you for your patience.

How can I find my Cloud Document encryption password for the new Banktivity for Mac?

When using Banktivity 8 or 9 the Cloud Document encryption password should be saved in Keychain Access on your Mac. Keychain Access is a utility application located inside the Utilities folder on your Mac, the Utilities folder is located inside the Applications folder – /Applications/Utilities/Keychain Access From Keychain Access use the search field to search…

How do I find my Banktivity ID login credentials in Keychain in the new Banktivity?

When using the new Banktivity (version 8 or 9), the Banktivity ID password should be saved in Keychain Access on your Mac. Keychain Access is a utility application located inside the Utilities folder on your Mac, the Utilities folder is located inside the Applications folder – /Applications/Utilities/Keychain Access From Keychain Access use the search field…

Where can I download Banktivity/iBank for Mac? And which version of macOS is supported?

The latest version of Banktivity (9) can be downloaded using the following link: Banktivity 9 (for use with macOS 10.15 (Catalina)- macOS14 (Sonoma) The following links can be used to download older versions of Banktivity/iBank for Mac*: Banktivity 8 (for use with macOS 10.15, mac OS 11, macOS 12 & macOS 13) Banktivity 7 (for…