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There are several places where you may be required to enter a username and/or password. For security reasons, IGG does not have access to users’ passwords, but we can help you help yourself. First, we need to determine which username and/or password you are having trouble with: The password to your Banktivity document (file). If…
To update your username/password in iBank, you will need to disable and re-enable downloading for the account in iBank. Please try the following steps: Go to iBank> Preferences, then click on the Advanced tab. Under “For Direct Connect iBank will identify itself as,” make sure you are using the setting “Quicken Windows 2011” (this is the proper setting for most…
If you have changed the username or password for an account, you will need to disable and re-enable downloading for the account in Banktivity. Please try the following steps: Click on the cloud icon beside the account name for the account. (or go to Account> Show Online Access Info) From the window that appears click the “Take Offline” button.…
October 25, 2022 | 71 Comments
I’m writing today to share some changes we are making to the UI for the forthcoming release, Banktivity 9. Namely, we are adding support...
February 18, 2023, 01:31 AM
We've heard from our upstream provider and they have confirmed the issue is fixed. We are seeing good refresh rates… https://t.co/ItXUj9BtaT
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