You've come to the right place. We can help you!
If you see “invalid/incorrect credentials” with your Salt Edge account, it may be because Salt Edge requires reauthorization every 90 days. To do this in Banktivity, you will need to take your accounts offline and relink them through the following steps: To take accounts offline: Double-click on the account In the popup window that appears…
PenFed is blocking Yodlee’s IPs so we are currently unable to offer Direct Access support. Yodlee will continue to request access to PenFed’s site but in the meantime, you should be able to download transactions using Banktivity’s built-in web browser.
11/02/22: TD Bank has moved to the open banking platform and is now fixed in the 8.8.2 release. 10/12/22: Yodlee tells us that the issue should be resolved within a day or two. We’ll keep you posted if anything changes! 10/3/22: The cause of the issue has been identified and the team is working on…
Yodlee has informed us that they are currently observing 100% failure with Macquarie Bank. Macquarie Bank is temporarily unserviceable due to the recent security updates & implementation of 2FA across all its users at Macquarie. The Engineering teams at Yodlee are working on configuring the new security variations but as the changes are complex, it…
As of October 6th, 2022, Chase will no longer be supporting Direct Connect/OFX which includes 3rd-party bill pay. Along with some of the other larger financial institutions, Chase has moved to the Open Banking connection method for transaction importing. A link to an article that explains what Open Banking is all about is listed below.…
10/21/2022: Yodlee is continuing to work directly with USAA on the connection issues. 10/14/2022: We are still aggressively working on the Direct Access issues that are affecting our customers. We understand that USAA has not worked well for many months for some number of customers; Yodlee is working directly with USAA to get these issues…
We are aware that BMO users are unable to refresh their accounts using Direct Access. Yodlee is working with BMO directly to get the issue resolved as soon as possible. We apologize for the inconvenience we know this is causing. In the meantime, you should be able to use Banktivity’s built-in browser to import your…
In order to connect to your USAA account, customers must disable the cybercode token option on the USAA website. Here is how to do that: Login to your USAA account online. Go to the bottom of the home screen and click “security”. Click enhanced login under solutions — this will give you a screen where…
We are aware of an issue whereby users are unable to refresh their PNC accounts. Yodlee is working directly with PNC to get the issue resolved. Apologies for the inconvenience we know this is causing.
5/17/22: FIX to be deployed on 5/18. Over the last week or so, Synchrony has sent a message to all Synchrony customers who have registered accounts in digital servicing about changes being made to the customer’s account section of their website. The site changes allow Synchrony customers who have more than one account to see…
October 25, 2022 | 41 Comments
I’m writing today to share some changes we are making to the UI for the forthcoming release, Banktivity 9. Namely, we are adding support...
October 25, 2022, 05:32 PM
New blog post is up talking about the return of the single-line register https://t.co/oMB9330liO
An honest mailing list, opt-in or out at anytime.