Nancy Powers Libby has written 72 articles

OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022

As of October 6th, 2022, Chase will no longer be supporting Direct Connect/OFX which includes 3rd-party bill pay. Along with some of the other larger financial institutions, Chase has moved to the Open Banking connection method for transaction importing. A link to an article that explains what Open Banking is all about is listed below.…

Direct Access failing for USAA

10/21/2022: Yodlee is continuing to work directly with USAA on the connection issues. 10/14/2022: We are still aggressively working on the Direct Access issues that are affecting our customers. We understand that USAA has not worked well for many months for some number of customers; Yodlee is working directly with USAA to get these issues…

Synchrony refresh issues with Direct Access.

5/17/22: FIX to be deployed on 5/18. Over the last week or so, Synchrony has sent a message to all Synchrony customers who have registered accounts in digital servicing about changes being made to the customer’s account section of their website. The site changes allow Synchrony customers who have more than one account to see…