The following banks are currently experiencing connection issues. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection.
This list is updated twice daily.
As of 03/30/23:
| Bank name | % of affected users |
| 28 Degrees MasterCard (Australia) | 27% |
| 1880 Bank | 75%-100% |
| Aberdeen Proving Ground Federal Credit Union | 75%-100% |
| ABSA | 16% |
| Acorns | 100% |
| Adelaide Bank (Australia) | 27% |
| ADP 401k (Participant) | 15% |
| ADP Retirement Services (Employee 401k) | 15% |
| ADP TotalSource Retirement Plan | 75%-100% |
| Aegis Capital Corp | 75%-100% |
| Aegon (Target Plan) (UK) | 80% |
| Aegon Pensions & Investments (UK) | 70% |
| Affinity Plus Federal Credit Union | 75%-100% |
| African Bank | 25%-50% |
| AIG Retirement Services | 17% |
| AJ Bell Youinvest | 100% |
| Aldermore Savings (UK) | 25%-50% |
| America First Credit Union | 0%-25% |
| America’s First Federal Credit Union | 50%-75% |
| American Education Services Student Loan | 75%-100% |
| American Express Cards (New Zealand) | 35% |
| Ameriprise Financial | 100% |
| ANZ (New Zealand) | 50%-75% |
| ANZ (Australia) | 5% |
| ANZ Share Investing | 100 |
| Apex Clearing | 19% |
| Arizona Federal Credit Union | 90% |
| ASB Bank (New Zealand) | 30% |
| ATB Online Business (Canada) | 67% |
| AustralianSuper (Australia) | 24% |
| AustralianSuper (Australia) | 28% |
| Aviva (UK) | 17% |
| Aviva Money (UK) | 50% |
| Aware Super (Australia) | 35% |
| Baird | 0%-25% |
| Banana Republic Credit Card | 88% |
| BancFirst | 89% |
| Bank First (Australia) | 100% |
| Bank of Baroda | 75%-100% |
| Bank of India (India) | 75%-100% |
| Banque CIBC (Canada) | 21% |
| Baxter Credit Union | 19% |
| BBVA Compass | Others |
| Bendigo Bank (Australia) | 25%-50% |
| Bethpage FCU | 25%-50% |
| BMO Harris Bank | 0%-25% |
| Booz Allen Hamilton (ECAP) | 100% |
| CalStrs | 75%-100% |
| Capitec Bank (South Africa) | 25%-50% |
| Charles Schwab | 0%-25% |
| Charles Stanley Direct (UK) | 83% |
| Citibank | 0%-25% |
| Citizens Bank | 0%-25% |
| Citizens Bank & Trust (FL) | 75%-100% |
| Coles MasterCard (Australia) | 48% |
| CollegeChoice 529 Direct savings plan | 75%-100% |
| Commonwealth Bank | 0%-25% |
| CommSec (Australia) | 31% |
| Cooperativa Zeno Gandia | 75%-100% |
| Costco Wholesale Credit Card | 75%-100% |
| Credit Human | 82% |
| crowdcube (UK) | 50%-75% |
| Cyprus Credit Union | 75%-100% |
| Desjardins | 25%-50% |
| Discovery (South Africa) | 0%-25% |
| Discovery Benefits | 75%-100% |
| Dovenmuehle Mortgage | 71% |
| E*TRADE – Employee Stock Plans | 0%-25% |
| E*TRADE from Morgan Stanley | 9% |
| Eglin Federal Credit Union | 75%-100% |
| Ellevest | 25%-50% |
| Equitable | 100% |
| Etoro | 50%-75% |
| Federal Bank | 75%-100% |
| Fidelity (Individual Investors) | 75%-100% |
| Fidelity DC Pensions (PlanViewer) (UK) | 95% |
| Fidelity Investments | 25%-50% |
| Fidelity Rewards Visa Signature Card | 0%-25% |
| Fidelity.com @work | 29% |
| Fifth Third Bank | 10% |
| First Bankcard | 0%-25% |
| First Command (Command Center) | 50%-75% |
| First Horizon | 50%-75% |
| First National Bank (South Africa) | 3% |
| First Progress | 75%-100% |
| First Republic Bank (Banking Online) | 8% |
| First State Bank & Trust firststateks | 50%-75% |
| FirstBank | 15% |
| Firstmark Services Student Loan | 75%-100% |
| Ford Credit (Auto Loan) | 0%-25% |
| Fremont Bank | 100% |
| Frost Bank | 15% |
| Further Formerly SelectAccount | 75%-100% |
| Gem Visa (Australia) | 50% |
| Genisys Credit Union | 50%-75% |
| Golden 1 Credit Union | 25%-50% |
| Greater Nevada Credit Union | 0%-25% |
| Greenberg Financial Group | 75%-100% |
| Guideline | 11% |
| GuideStone Financial Resources | 25%-50% |
| Halifax Online Share Dealing | 75%-100% |
| HealthEquity | 12% |
| Home Depot Rewards MasterCard | 17% |
| Homepoint | 50%-75% |
| Honda Financial Services | 0%-25% |
| Howard Bank | 50%-75% |
| HSA Bank | 75%-100% |
| HSBC Bank (UK) | 25% |
| Human Interest | 75%-100% |
| Hyundai Motor Finance Company | 75%-100% |
| Illinois Bright Start 529 Plan | 75%-100% |
| Indigo Myfinance Service Card | 75%-100% |
| Invesco (Advisor Access) | 75%-100% |
| Investec Online (South Africa) | 75%-100% |
| IQ Bank | 0%-25% |
| John Hancock | 0%-25% |
| Kent Reliance Building Society (UK) | 75%-100% |
| KeyBank | 50%-75% |
| Kitsap Credit Union | 89% |
| Kiwibank (New Zealand) | 49% |
| Kotak Mahindra Bank | 75%-100% |
| Latitude Finance GO MasterCard (Australia) | 35% |
| Legal & General | 41% |
| Liberty Bank (CT) Personal | 75%-100% |
| LightStream | 0%-25% |
| LPL Financial | 75%-100% |
| LPL Financial (Clients) | 25%-50% |
| M&T Web Trading | 75%-100% |
| Macquarie Bank | 100% |
| Marcus (Goldman sachs – UK) (UK) | 70% |
| Maryland529 College Investment Plan | 75%-100% |
| Merrill Lynch Benefits Online | 25%-50% |
| Merrill Lynch Merrill Edge | 10% |
| MetLife | 25%-50% |
| Michigan Education 529 Savings Plan | 75%-100% |
| Michigan State University Federal Credit Union | 75%-100% |
| Mid Penn Bank | 50%-75% |
| Mission Square Retirement | 50%-75% |
| MoneyFarm | 100% |
| Morgan Stanley 401k (Hewitt) | 0%-25% |
| NAB Internet (Australia) | 2% |
| NAB Trade | 50%-75% |
| National United | 75%-100% |
| Nationwide | 14% |
| Nationwide Retirement Solutions | 75%-100% |
| Navy Federal Credit Union | 0%-25% |
| Nedbank (New Online Banking) | 0%-25% |
| New York Life | 75%-100% |
| NewRez | 50%-75% |
| North Carolina State Employees Credit Union | 0%-25% |
| Northern Trust (Private Passport) | 75%-100% |
| NOW: Pensions (UK) | 100% |
| NS&I (UK) | 100% |
| Nutmeg (UK) | 35% |
| Old Line Bank | 75%-100% |
| Old Navy Credit Union (Synchrony) | 75%-100% |
| Optum Bank | 50%-75% |
| Oriental Bank of Commerce | 100% |
| PAHO/WHO Federal Credit Union | 75%-100% |
| Partners Federal Credit Union | 75%-100% |
| PayFlex Direct | 75%-100% |
| PayPal | 26% |
| Paypal Buyer Credit | 75%-100% |
| Pennsylvania State Employees Credit Union | 0%-25% |
| Pension Corporation of America (Participant) | 100% |
| PHH Mortgage | 75%-100% |
| Pinnacle Financial Partners | 50%-75% |
| PNC Bank | 64% |
| Primerica Shareholder Services | 25%-50% |
| Principal | 75%-100% |
| Provident Credit Union (CA) | 0%-25% |
| Provident Funding | 50%-75% |
| PRUDENTIAL (UK) | 100% |
| Putnam Investments (Individual Investors) | 75%-100% |
| Quicken Loans | 25%-50% |
| Quilter (UK) | 100% |
| RAMS | 80% |
| RAMS (Australia) | 22% |
| Randolph-Brooks Federal Credit Union | 10% |
| Raymond James | 0%-25% |
| RBC Bank US | 25%-50% |
| RBC Express Online Banking | 15% |
| RBC Royal Bank | 0%-25% |
| RBC Wealth Management | 75%-100% |
| Redwood Credit Union | 75%-100% |
| Rivermark Community Credit Union | 90% |
| Royal London Pensions and Investments (UK) | 45% |
| SatrixNOW (South Africa) | 75%-100% |
| Scottish widows (Money4Life (UK) | 68% |
| Scottish Widows (UK) | 50% |
| scottish widows (work place pension) | 33% |
| Securian Retirement Center 401k | 75%-100% |
| Security Bank and Trust Company | 50%-75% |
| Shareowneronline | 0%-25% |
| Shareworks by Morgan Stanley | 50%-75% |
| Sofi Mohela | 75%-100% |
| Spartan Capital | 75%-100% |
| St. James’s Place Wealth Management | 50% |
| Standard Life (UK) | 0%-25% |
| Standard Life Elevate | 50% |
| Star One Federal Credit Union | 50%-75% |
| Stash Invest | 0%-25% |
| State Bank of Toulon | 50%-75% |
| State Department Federal Credit Union | 90% |
| State Employees CU (Maryland) | 75%-100% |
| State Savings Bank (IA) | 50%-75% |
| Student Finance England | 75%-100% |
| Suntrust 401K | 75%-100% |
| SunTrust Bank | 11% |
| SunTrust Enterprise Spend Platform | Others |
| SunTrust Online Cash Manager | Others |
| SYGNIA ALCHEMY (South Africa) | 0%-25% |
| Synchrony Bank | 24% |
| TANGERINE (Canada) | 75%-100% |
| Tastyworks | 75%-100% |
| TD Ameritrade | 9% |
| TD Bank | 0%-25% |
| Teachers Mutual Bank (Australia) | 33% |
| The Exchange Bank | 75%-100% |
| The Newport Group | 0%-25% |
| The Newport Group 401k | 75%-100% |
| The Pataskala Banking Company | 75%-100% |
| The Peoples Pension (UK) | 32% |
| Thrift Savings Plan | 25%-50% |
| TIAA | 7% |
| TIAA Advisor – Client Data Download | 39% |
| Tinker Federal Credit Union | 50%-75% |
| Trading 212 | 25% |
| Transamerica Retirement (TRS Retire) | 46% |
| Transamerica Retirement Solutions | 25%-50% |
| Transamerica Solutions | 50%-75% |
| U.S. Bank | 50%-75% |
| UBS EquatePlus | 25%-50% |
| UBS Wealth Management | 100% |
| UMB Healthcare Services (Individual) | 75%-100% |
| Union Bank | 0%-25% |
| Union Bank of India (India) | 75%-100% |
| Union State Bank (ND) | 75%-100% |
| United Wholesale Mortgage | 25%-50% |
| Unitus Community CU | 75%-100% |
| University FCU | 75%-100% |
| University of Michigan Credit Union | 75%-100% |
| USC Credit Union | 75%-100% |
| Valley State Bank (AL) | 75%-100% |
| Vanguard | 100% |
| Vanguard Group (Quicken) | 75%-100% |
| Vanguard Investor (UK) | 88% |
| Vanguard Retirement (401K & Stock Options) | 75%-100% |
| Venmo | 25%-50% |
| Virgin Money (Australia) | 44% |
| Virginia College Savings Plan | 75%-100% |
| Voya (Formerly ING) – Your Retirement Plan | 0%-25% |
| VyStar Credit Union | 50%-75% |
| WageWorks Employee Login | 75%-100% |
| WageWorks Employee Login | 97% |
| Wealthfront | 0%-25% |
| Webster Bank | 38% |
| Wells Fargo/Equiniti Shareowner Online | 100% |
| WesBanco Bank | 75%-100% |
| Wescom Credit Union | 75%-100% |
| Westpac (New Zealand) | 53% |
| Wings Financial Credit Union | 25%-50% |
| Woodforest National Bank | 0%-25% |
| Woolworths (South Africa) | 75%-100% |
| Woolworths Everyday Money Credit Card (Australia) | 81% |