When using Cloud Sync in the new Banktivity, you may be asked to enter the password for your Cloud Sync Document, or the encryption password that was used to encrypt your document when it was sent to the Banktivity Cloud Sync server. This password is saved in the Keychain Access app on your Mac, so you can look it up in the Keychain Access app through the following steps.

1. First, open the Keychain Access app.
   Click Here for a guide from Apple Support explaining how to open apps on your Mac.
   ✻ If you are prompted to open the “Passwords” app, please choose “Open Keychain Access”.
2. In Keychain Access, click on the search bar in the top right corner of the window, then type (or copy & paste) the following to search for:
   com.iggsoftware.service.sync
   
3. Double-Click on the listing for “com.iggsoftware.service.sync”, then in the next window that appears, check the box next to the words “Show Password”. When you are asked for the “login/keychain password”, please enter the Admin user password for your Mac (this is the same password you use to unlock your Mac after restarting). Then you should see the encryption password.