You've come to the right place. We can help you!
Some banks do not allow bill payments to fall on a weekend day or on a holiday. If you receive the error “Your data did not go through. Illegal data specified for payment due date”, please choose another date that does not fall on a weekend or holiday.
If you are setting up a new iBank ID account or resetting the password for your iBank ID account and are not receiving the verification or lost password emails successfully, please try adding no_reply@iggsoftware.com to the address book for your email application. Then try sending the Lost Password email again.
It is important that you follow the steps exactly as they are outlined below to ensure your document will be restored with the most current data. If you are using Cloud Sync and see an “Invalid Document ID” error it means that you need to send an entirely new set of data back up to…
The release of Cloud Sync ushers in a new era of data ubiquity for the Banktivity family of products. It is now possible to keep any number of Macs and mobile devices in sync without them having to talk to one other – they only have to communicate with the cloud! This allows workflows that were…
We have had a few iBank 5users report that their document does not open upon launch. Following is a simple fix if you’ve run in to this behavior: 1. Navigate to your iBank Document (your data file ending in .ibank) in the Finder 2. Single click on the file and press the Command+I keys to…
iBank 4 has not been tested with OS X Yosemite. The last supported version of OS X officially supported with iBank 4 is OS X 10.9, Mavericks. We would recommend upgrading to iBank 5 when upgrading to OS X 10.10, Yosemite.
Yes, iBank 5.2 was released on October 16, 2014. iBank 5.2 has been updated with several new features, including support for OS X 10.10 Yosemite.
Here are a few of the most common sync issues and solutions you can try if and when experiencing problems while attempting to sync. Cable connected between WiFi router and Mac: If there are any cables connected between the Mac and WiFi router this can cause sync issues. In this case we recommend disconnecting any cables between your Mac…
On September 10, 2014 Vanguard upgraded their system. This upgrade has affected downloading for Vanguard accounts in iBank. We have identified the issue and plan on having iBank updated to match with Vanguards new system on Monday, September 15, 2014. On or after September 15th you will need to disable downloading for your Vanguard account in…
Occasionally Safari may attempt to autofill your password information when visiting the website for your bank. The first time Safari does this, it will ask for your permission to access the keychain item. Choosing “Deny” at this step will stop it from using it. However, if you’ve responded with “Allow” in the past, the following describes how…
February 26, 2024 | 19 Comments
I’m happy to be writing to you today with some news about Banktivity’s most popular feature, Direct Access. For those unfamiliar...
April 5, 2023, 07:10 PM
Just announced on our blog that Banktivity 9 public BETA is available for those interested in helping test: https://t.co/0cMIrUJ8b2
An honest mailing list, opt-in or out at anytime.
