Tagged: Crash

Crash after updating to Banktivity 7.2.1 for iPhone or iPad

Posted on by Nancy Powers Libby

We have discovered a bug where Banktivity 7.2.1 will crash with Face ID enabled. Until we have the issue resolved, you can disable Face ID, open your document, then turn Face ID back on. Here are the steps: Open the Settings app on your iPhone/iPadScroll down and tap on Face ID & PasscodeEnter your device…

Invalid security symbols causes Banktivity 7 to crash on launch

Posted on by Nancy Powers Libby

We are seeing some cases whereby Banktivity 7 quits unexpectedly on launch. We are seeing this with Banktivity documents that have security symbols containing only numbers. We are currently working on fixing this behavior but in the meantime, holding the Shift key on launch will keep Banktivity 7 from updating quotes. Once the app is…

Banktivity crashes when opening and updating/syncing.

Posted on by John Sawyer

If Banktivity is crashing when opening during the update/sync process you may need to delete your existing sync settings and set up syncing again. You should be able to open folder where your Banktivity Document (data) file is saved (Documents folder is the default save location). Press and Hold the Option key only as you…