4/17/23: We are seeing some intermittent issues with account refreshes. We are working with Yodlee to resolve the problems as quickly as possible.

03/28/23: NFCU has implemented Open Banking. This will require you to disable and re-enable Direct Access. Instructions are listed below.

Disable online access (if already connected):

Double-Click on the account name for the account
Click “Check Status” followed by “Take Offline”
Go to Account> Configure Automatic Downloads
Follow on-screen prompts to set up your account

Enable online access:

Double-Click on the account name for the account
Choose “Configure Connection”
Choose “Find my bank” and select your bank from the list
Follow the onscreen prompts as necessary. (You will be prompted to enter your credentials, but it will be when the app is sending those credentials directly to your bank.)