John Sawyer has written 80 articles

I upgraded to OS X 10.9, now iBank 4 won’t open. How do I fix this?

Your version of iBank 4 currently installed is an older version of iBank 4 which is not compatible with OS X 10.9 Mavericks.  In this case you should update to iBank 4.7.5.  You can download and install iBank 4.7.5 using the following link:  http://www.iggsoft.com/ibank/iBank4_Web.dmg iBank 4.7.5 should work fine with OS X Mavericks.

“Can Not Make New Browser Window” appears when trying to use the web browser in Banktivity for downloading. How do I fix this?

If you are receiving an error message when using the built-in browser in Banktivity that says “Can Not Make New Browser Window,” this is an indication that your bank is implementing pop-up windows during the download process. The built-in browser in Banktivity does not support pop-up windows. You will need to download your transactions using an…

I get an error when trying to enter my license number or registration code. How can I fix this?

Please open iBank and click the “Use Demo” or “Use for 5 Minutes” button. Then go to iBank> License, click the “Enter License” button. In the “iBank Registration” window enter your license information using the license number you received with your iBank 4 purchase in the Reg Code field (pay careful attention to O’s and D’s…

What’s a Smart Account and what’s it for?

One of the most powerful (and commonly overlooked) features in iBank is Smart Accounts. Smart Accounts are different from any other type of account because they do not necessarily reflect any real-life accounts at any financial institution. Smart Accounts are set up using user-customizable rules that can display transactions pulled from multiple accounts. For example,…

After a download, I edited a transaction. Where can I see the original data?

To view the original details of a transaction downloaded from your bank, select the transaction and choose Transaction> Show Original Import Info. This is the case for transactions which you have edited and saved, and even works for merged transactions. Note that merged transactions are created when you resolve duplicates manually. While iBank 5 does a great…