47 articles Banktivity for iPad Page 5 / 5

How do I use Cloud Sync to share documents between my devices?

Posted on by John Sawyer

The release of Cloud Sync ushers in a new era of data ubiquity for the Banktivity family of products. It is now possible to keep any number of Macs and mobile devices in sync without them having to talk to one other – they only have to communicate with the cloud! This allows workflows that were…

I am having sync issues. What are common causes?

Posted on by John Sawyer

Here are a few of the most common sync issues and solutions you can try if and when experiencing problems while attempting to sync. Cable connected between WiFi router and Mac: If there are any cables connected between the Mac and WiFi router this can cause sync issues. In this case we recommend disconnecting any cables between your Mac…

What’s the difference between Direct Access and Direct Download (Direct Connect)?

Posted on by John Sawyer

Direct Access is a service that’s exclusive to Banktivity (for Mac, iPad and iPhone), Direct Access is a superior, advanced method for updating account data automatically. Direct Access connects to thousands of banks worldwide, and allows you to see all of your financial transactions in Banktivity as soon as they become available in your online accounts.…

Does IGG Software offer phone support for Banktivity?

Posted on by John Sawyer

In addition to these Support Articles and resources such as video tutorials and a user manual, IGG support is offered exclusively by Live Chat and email. This allows us to keep a record of correspondence so any one of our staff here in tech support can jump in if need be. Support is free and unlimited. Live Chat…