Why have my Capital One accounts stopped working?

Capital One has moved to Open Banking which is a more reliable and safe connection method. The switch to Open Banking means the support for legacy Direct Access has been removed. In order to continue connecting via Direct Access, customers will need to be running version 8 and use the Yodlee method to connect. Capital…

Banks that have moved to Open Banking and why (Is my bank on the list?).

Open Banking is a standardized way to allow you to share your financial data with third-party apps, like Banktivity and our backend providers, Yodlee and SaltEdge. It works by you granting your bank permission to share your data with Banktivity. It does this without you sharing your credentials and you can revoke access at any…

Capital One 360 accounts not downloading new transactions

We have had several reports of issues with downloading from Capital One 360 recently. It appears Capital One 360 accounts are being merged over to Capital One now. If you attempt to set up your account(s) choosing “Capital One”, instead of “Capital One 360” you should be able to connect successfully. Note: Credit Card accounts…

Capital One Bank discontinuing Direct Download/Bill Pay (OFX).

Capital One Bank is discontinuing service for Direct Download (OFX), which may impact the way you connect Capital One Bank to Banktivity. Starting December 15, 2017, you will need to change your connection method to “Direct Access” in order to continue automatically downloading transactions into Banktivity. You can use the following steps to change your connection method to…