List of Banks Experiencing Direct Access Connection issues:

The following banks are currently experiencing connection issues via Yodlee. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection.

This list is updated daily, Monday through Friday.

LAST UPDATED: 11/14/2025:

Alaska USA Federal Credit Union
ANZ
ANZ (CDR) (Australia)
Aviva (UK) – Investments
Axos
Axos – UFB
Axos Bank
BankWest (Australia)
Bankwest (CDR) (Australia)
Banque CIBC (Canada)
Banque Scotia (Canada)
BMO (Canada)
BMO Bank N.A.
Charles Schwab (Retirement Plan Center)
Chase
Chime
Citibank (online.citi.com)
Citizens Bank
Commonwealth (CDR) (Australia)
Discover Bank
Discover Card
Empower Retirement-Your Retirement Plan
First Citizens Bank
First National Bank
First Tech Federal Credit Union
Franklin Templeton
FrecFrec
Frost Bank
HDFC Bank (India)
HealthEquity
Heritage and People’s Choice (CDR) (Australia)
ICICI Bank (Corporate) (India)
ING (Australia)
ING (CDR) (Australia)
Janus Henderson Investors
John Hancock
KeyBank
Kiwibank (New Zealand)
Legal & General (UK) – Investments
M&T Bank
Merrill Lynch
Merrill Lynch Benefits Online
Morgan Stanley (StockPlan Connect)
Mountain America Credit Union
Mr Cooper
North Carolina State Employees Credit Union
PayPal
PenFed Credit Union
Pinnacle Financial Partners
PNC Bank
PNC Bank (Trust Accounts)
RBC Banque Royale (Canada)
Robinhood
Santander Bank
Sears CardĀ®
Shop Your Way MastercardĀ®
St. George Bank
Suncorp (CDR) (Australia)
TD Bank
Teachers Mutual Bank
TIAA
TIAA Advisor – Client Data Download
Transamerica Retirement Solutions
Tropical Financial Credit Union
UBS Wealth Management
UFB DIRECT
Vanguard
Voya (Formerly ING) – Your Retirement Plan
Wells Fargo
Westpac (Australia)
Westpac (CDR) (Australia)
WINGSCU
Wright-Patt CU