In addition to these Support Articles and resources such as video tutorials and a user manual, IGG support is offered exclusively by Live Chat and email. This allows us to keep a record of correspondence so any one of our staff here in tech support can jump in if need be. Support is free and unlimited.
Live Chat support is available Monday-Friday and from 9:00 am – 5:00 pm and from 10:00 am – 4:00 pm on weekends (all times EST USA). To start a Live Chat session go to the following page on our website and click on the green “Live Chat is ON” button below number 3: http://www.banktivity.com/support.php