The following banks are currently experiencing connection issues. There is no need to contact support about the banks on this list. Our teams are working on restoring the connection.
This list is updated twice daily.
As of 04/18/24:
| Bank name | % of affected users |
| 1880 Bank | 75%-100% |
| ABSA (South Africa) | 0%-25% |
| Aegis Capital Corp | 75%-100% |
| Aldermore Savings (UK) | 25%-50% |
| America First Credit Union | 8% |
| American Express (Personal Savings) | 14% |
| Apple Card | 75%-100% |
| AustralianSuper (Australia) | 27% |
| BancFirst | 89% |
| Best Buy Credit Card | 6% |
| BMO (Canada) | 11% |
| BMO Harris Bank | 14% |
| Capitec Bank | 75%-100% |
| Chime | 0%-25% |
| Citizens Bank | 43% |
| Citizens Bank & Trust (FL) | 75%-100% |
| Comerica Web Banking | 13% |
| Commonwealth Bank (Australia) | 12% |
| Cooperativa Zeno Gandia | 75%-100% |
| crowdcube (UK) | 50%-75% |
| Eglin Federal Credit Union | 75%-100% |
| Fidelity Investments | 4% |
| Fidelity NetBenefits | 4% |
| Fidelity.com @work | 100% |
| First Citizens Bank | 8% |
| First State Bank & Trust firststateks | 50%-75% |
| Fremont Bank | 100% |
| Frost Bank | 18% |
| Greenberg Financial Group | 75%-100% |
| Guideline | 14% |
| HealthEquity | 17% |
| Howard Bank | 50%-75% |
| ICICI Bank (Corporate) (India) | 32% |
| ICICI Bank (India) | 25% |
| Idaho Central Credit Union | 8% |
| Invesco (Advisor Access) | 75%-100% |
| John Hancock | 12% |
| Kabbage | 100% |
| Kotak Mahindra Bank (India) | 100% |
| M&T Web Trading | 75%-100% |
| Macquarie Bank | 25%-50% |
| Marcus by Goldman Sachs | 10% |
| Merrill Lynch Merrill Edge | 4% |
| Merrill Lynch MyMerrill | 7% |
| Mid Penn Bank | 50%-75% |
| Mountain America Credit Union | 5% |
| NAB Internet (Australia) | 5% |
| National United | 75%-100% |
| Nelnet | 100% |
| North Carolina State Employees Credit Union | 10% |
| Old Line Bank | 75%-100% |
| Optum Bank | 9% |
| Oriental Bank of Commerce | 100% |
| PAHO/WHO Federal Credit Union | 75%-100% |
| Partners Federal Credit Union | 75%-100% |
| PayFlex Direct | 75%-100% |
| PayPal | 6% |
| Pension Corporation of America (Participant) | 100% |
| Principal Financial Group (Personal) | 5% |
| Prudential Retirement Services | 66% |
| RAMS | 80% |
| Regions Bank | 7% |
| Robinhood | 1% |
| Sanlam | 50%-75% |
| Security Bank and Trust Company | 50%-75% |
| Spartan Capital | 75%-100% |
| Stash Invest | 0%-25% |
| State Bank of Toulon | 50%-75% |
| State Savings Bank (IA) | 50%-75% |
| Suntrust 401K | 75%-100% |
| SunTrust Online Cash Manager | Others |
| Synchrony Bank | 9% |
| TD Bank EasyWeb (Canada) | 25%-50% |
| The Exchange Bank | 75%-100% |
| The Pataskala Banking Company | 75%-100% |
| TIAA Advisor – Client Data Download | 2% |
| Transamerica Retirement Solutions | 16% |
| Transamerica Solutions | 50%-75% |
| Union State Bank (ND) | 75%-100% |
| United Community Bank (NC GA & TN) (Personal) | 53% |
| Unitus Community CU | 75%-100% |
| University of Michigan Credit Union | 75%-100% |
| USAA | 11% |
| USC Credit Union | 75%-100% |
| Valley State Bank (AL) | 75%-100% |
| Vancity (Canada) | 75%-100% |
| Vanguard Group (Quicken) | 35% |
| WesBanco Bank | 75%-100% |