Why have my cryptocurrencies stopped downloading correct prices?

UPDATE JAN 20, 2023: Cryptocurrency prices should now be downloading, but only for US cryptocurrencies at this time. They should be updating roughly every 20 minutes or so.

UPDATE Jan 6, 2023: We apologize for the inconvenience this has caused. Unfortunately, our quote provider is still working to resolve the issues with cryptocurrency prices not updating. We will continue to update this support article as more information becomes available.

We are aware of an issue with stale cryptocurrency prices downloading in Banktivity. We are working on this issue with our quote provider and will update this article as more information becomes available. In the meantime, we recommend manually updating the prices for your various cryptocurrencies.