USAA and Direct Access

In order to connect to your USAA account, customers must disable the cybercode token option on the USAA website. Here is how to do that:

  1. Login to your USAA account online.
  2. Go to the bottom of the home screen and click “security”.
  3. Click enhanced login under solutions — this will give you a screen where you can disable the cybercode token.

You will still receive a security code to verify your credentials.